Notice to California Residents
Notice to Oregon Residents
Welcome to Prosper. We believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. This Privacy Policy applies to Prosper Marketplace, Inc. and its wholly owned subsidiary, Prosper Funding LLC (together, “Prosper”, “we,” “us” or “our”).
We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use Prosper’s websites, services, and mobile applications. This Privacy Policy also explains your choices for managing information preferences, including opting out of certain uses of your personal information. By accessing or using Prosper’s websites, mobile applications or services, you consent to this Privacy Policy.
If you have questions or complaints regarding our Privacy Policy or practices, or if you need assistance in exercising any of your choices under this Privacy Policy, please contact us at [email protected].
This policy applies to all current and former Prosper customers. Note that, in order to use our services, you must be 18 years of age or older. Our websites, services, and mobile applications are intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us [email protected]. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides specific rights and protections to California residents. If you are a California resident, please see the section entitled “Notice to California Residents” below for more information.
Information Provided by You
We collect personal information about you that you provide while you use Prosper websites, including but not limited to, www.prosper.com, www.prospercards.com, www.myprospercard.com, or www.prosperhealthcare.com or any associated websites, desktop or mobile applications (collectively, the “Prosper website” or “Prosper websites”). We collect this information when you apply for credit or register as a borrower or investor. Additional information may be gathered during your subsequent use of the Prosper websites, or when we communicate with you via telephone, email or other means.
Certain personal information must be supplied when you apply for credit and/or register as a borrower or investor, or in connection with servicing your account, in order to meet our legal obligations, verify your identity, facilitate determinations for credit eligibility, protect against fraud, and complete your transaction. The following categories of information may be collected:
We may also collect information that you provide to us about your co-applicant in connection with a joint application or loan. By submitting information about someone other than yourself, you represent that you are authorized to provide us with that person’s information for the purposes identified in this Privacy Policy and/or in connection with our services.
In addition, we gather names, email addresses, and phone numbers of people who contact us with questions. We collect this information only for the purpose of responding to inquiries. If you use our “refer-a-friend” feature, we will collect information from you in order to process your referral request.
You may also provide your information to certain third-party financing platforms who will process your application for credit and may provide your information to us. The use of your information by that online financing platform is governed by that company’s privacy policy.
If you use the comments section of our blog on www.prosper.com, you should be aware that information you submit is stored there and will be visible to other users of the Prosper websites.
Prosper collects consent to send text messages to customers. If you provide your consent for Prosper to send you text messages, Prosper will not pass this consent to other parties. Prosper does not purchase consent to send text messages to customers.
Information Collected From Third Parties
When you check your rate or apply for credit through Prosper, we will collect information from credit bureaus and other third parties to facilitate determinations for credit eligibility, perform analyses, provide you with marketing offers and assess risks related to extending credit to you and any co-applicant and, if you are a personal loan applicant, to help investors determine whether to commit to your personal loan. If you obtain a personal loan or credit card through Prosper, we also collect information throughout the life of your financial obligation through Prosper from credit bureaus and other third parties in order to assess risks associated with your financial obligation, perform analyses, provide information to investors interested in buying or selling your financial obligation, and to provide you with marketing offers. If another company refers you to Prosper or assists you in any way in the application process, we may also collect your information from that company in order to process your application.
The following categories of information are generally collected for personal loan, home equity, and credit card applicants, and customers:
If you register as an investor through Prosper, we will collect information from credit bureaus and other third parties to verify your identity and bank account information and assess risks related to your account. If another company refers you to Prosper or assists you in any way in the registration or investing process, we may also collect your information from that company in order to process your registration or request, or to update your account information.
Information Gathered Based on Your Activity on the Prosper Websites
In order to provide services to you, improve our business and maintain records required by law, Prosper collects information about your transactions and activity. For personal loan borrowers, this includes your payment history. For credit card customers, this includes your transaction data such as credit card purchases, payment or transaction history. For investors, this includes your fund transfers and purchases. For all users, Prosper and/or its service providers collect information about your visits to www.prosper.com, www.prospercards.com, www.myprospercard.com, or www.prosperhealthcare.com and other Prosper websites and the computer or device through which you access our websites, such as your IP address, geographical location, operating system, browser type, referral source, time and length of visit, button clicks and/or page views, and your mobile device identifier (IDFA or AAID). With respect to individuals that have not created user accounts with Prosper, we do not associate the information that we collect with an identifiable consumer or household.
For customers using our mobile apps, the mobile apps may periodically collect, transmit, and use geolocation information to enable certain features, including features that prevent fraudulent card use and send alerts, but only if you expressly authorize collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the mobile app is being used or not at all, depending on your selection. You can change your location permissions at any time in your mobile device settings.
Tracking Technologies
Cookies and Web Beacons. Prosper and our marketing partners and service providers use technologies such as, but not limited to, cookies, pixel tags, web beacons, scripts and other similar technologies, that gather information on our website. That information is used for a variety of purposes, such as to analyze trends, administer the Prosper websites, track users’ movements around the Prosper websites, gather information about our user base as a whole, to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. We may receive reports on this activity on an individual and aggregated basis.
We use cookies when you interact with Prosper websites to keep track of your personal session, help authenticate your account, and detect fraud. Cookies are also used to gather statistical data, such as which pages are frequently visited, what is downloaded, and the address of sites visited immediately before or after coming to Prosper websites. You can control the use of cookies by managing your cookie consent preferences when visiting our websites or within your web browser. However, if you reject cookies, your ability to use some features or areas of Prosper websites may be limited.
Usage Data & Site Activity. Prosper also uses Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
Third Party Technologies. Prosper partners with third parties to manage our advertising services on other websites and evaluate overall Prosper website performance, and/or to collect certain information when you visit and interact with Prosper websites and services. These third party companies may use technologies, such as cookies, to recognize browsers and to gather information about your activities on Prosper websites and other sites in order to provide you advertising based upon your browsing activities and interests, or to help us track the success of our marketing efforts, your interactions with Prosper websites, and overall Prosper website performance. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out of certain advertising networks by clicking here. Please note that this does not opt you out of receiving all ads and you may still encounter generic ads.
Do-Not-Track Signals
Prosper does not process or respond to “do not track” signals or other similar signals whereby a visitor to a website requests that it disable collection of information about the visitor’s online activities over time and across different websites.
Processing Your Transaction/Providing You Services
If you register as a borrower and/or request credit by applying for a personal loan, home equity product, or credit card, Prosper will use your information to facilitate your loan and/or request for credit, and other services provided to you. This may include:
If you register as an individual investor, Prosper will use your information to facilitate marketplace investing. This may include:
Analysis & Data Optimization
Prosper uses your information to conduct analyses related to our services and Prosper websites. We use this information to improve credit models and our services. We also use this information to improve Prosper websites’ usability and to evaluate the success of particular marketing campaigns and other activities.
Marketing & Surveys
Prosper may use your personal information to select you for certain marketing communications, newsletters, surveys and/or requests for feedback regarding your experience. Prosper may use your personal information both to select you for offers and to communicate offers to you.
Optional Marketing Communications
Receipt of marketing communications via email is voluntary. If you do not wish to receive these communications, you may unsubscribe using the link in any marketing email that Prosper sends to you. Personal loan and investor customers may also sign in at www.prosper.com, select “Settings” from the drop-down menu, and disable unwanted communication types in the section titled “Communication Preferences.” All consumers may contact us at [email protected] and we will assist you in disabling optional communications. Please note that for personal loan applicants and borrowers, your opt-out choices will not apply to your co-borrower.
We will share your personal information with nonaffiliates (companies not related by common ownership or control) and among affiliates (companies related by common ownership or control, including but not limited to the companies covered by this policy) only in the ways that are described in this Privacy Policy. By law, you are permitted to limit some types of sharing, but not others.
Prosper shares your information with third parties as permitted by law, including in the following specific ways:
How you can change your personal information
If you have applied for a personal loan or registered as an investor, you can access the personal information you have provided to us by logging in at www.prosper.com, and navigating to the “Settings” page of your account. As a registered investor, you can update your password, email, phone number, or home address at any time. As a registered personal loan applicant or borrower, you may update your password, email, phone number, bank account information or mailing address at any time, though certain changes prior to loan origination may require you to submit a new loan application. To change your information, you may also contact us at [email protected]. We will respond to your request within a reasonable time.
Credit card applicants: You can change your contact information by calling our customer service at 1-800-851-0630.
Prosper Card account holders: You can change your contact information by calling our customer service at 1-800-903-4697.
Home equity applicants: You can access the contact information you have provided to us by logging in at www.prosper.com, and navigating to the “Settings” page of your account. To change application or other information, you may contact us at [email protected].
For all customers, we will retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, conduct analyses or audits, or to enforce our agreements or as otherwise permitted and/or required by law.
How Prosper Secures Your Information
Prosper uses significant safeguards, including physical, technical (electronic), and operational controls to protect your personal information, both during transmission and once received. If you have any questions about the security of your information, you can contact us at [email protected].
Prosper equips all servers with a Secure Socket Layer (SSL) certificate to ensure that when you connect to our websites, you can tell that you are on a Prosper website and that all data entered into the websites are transmitted to us in a secure encrypted channel. Once on our system, personal information can only be read or written through defined service access points, the use of which is password-protected. Data security is achieved through technical safeguards that include a combination of encryption, firewalls, intrusion prevention system, malware detection system, and data loss prevention systems. Prosper also conducts vulnerability scans of applications and systems regularly.
Access to the system is tightly controlled and limited to only those who have a need to access information. Administrative safeguards such as a security awareness program, background checks, and internal information use policy ensure that only trained and trusted staff are permitted to access personal information. Some additional features of our security program include:
Secure Data Center
We store all sensitive financial information in state-of-the-art, highly secure data centers that are audited per AICPA SOC for Service Organizations. Physical access to the data centers is strictly controlled and we use the latest threat prevention technologies such as network and web application firewalls, VPN, antivirus, Web filtering and antispam technologies.
Session Time-Outs
We employ session time-outs to protect your account or application. You will be logged out of the site automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account or information if you leave your computer unattended.
Account Authentication
If you have an account, at a minimum, we require that you use a password or follow other secure steps we have instituted to allow you to access your account. If you create a password, you must use both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password. You should always choose a password that is difficult for others to guess and change your password frequently.
Additional Steps You Should Take to Ensure the Security of Your Information
Prosper sends important communications regarding your account or application via email. You should therefore take steps to secure and restrict access to your email account and change your email account password frequently. You should also be aware of fraudulent emails known as “phishing,” from companies claiming to be Prosper and requesting your login information or other account information. Prosper will never ask for your login information in an email.
When you are finished using Prosper websites, you should log out completely, then close the browser window and clear the browser’s cache files and saved passwords. This step is particularly important if you use a computer that is accessed by other people, such as in a public library or Internet café.
Changes to this Privacy Policy
Any updates to the Privacy Policy become effective when posted on Prosper websites. If we make any material changes, we will notify you by email or by providing the revised Privacy Policy in your account on www.prosper.com if you have one. Your continued use of our services following the update means that you accept Prosper’s updated Privacy Policy.
For additional information, or if you have any questions regarding this policy or the privacy practices at Prosper, please submit your questions or comments directly to [email protected].
Note: Prosper Marketplace, Inc. is the parent company of Prosper Funding LLC. Prosper Funding LLC owns the Prosper platform and website (www.prosper.com) and application as well as loans underlying all borrower payment dependent notes. Prosper Marketplace, Inc. operates the Prosper platform and provides administrative support to Prosper Funding LLC.
You can also send questions or comments to:
Prosper Marketplace, Inc.
Attn: Compliance Department
221 Main Street, Suite 300
San Francisco, CA 94105
1-855-755-1919
Effective date: June 10, 2024
Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides specific rights to California residents related to their “personal information,” as defined under the CCPA. Please note that the CCPA, and this Notice, do not apply to information covered by other federal and state privacy laws, such as the federal Gramm-Leach-Bliley Act (“GLBA”), the California Financial Information Privacy Act (“CFIPA”), the Fair Credit Reporting Act, and certain other laws. This Notice applies solely to California residents and this Notice describes how Prosper collects, uses, and discloses information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“personal information”).
Categories and Sources of Personal Information
Categories of Personal Information that Prosper may collect about you: Prosper may collect and process the following categories of personal information from you: when you apply for credit or register as a borrower or investor; when you respond to surveys or questionnaires; in connection with servicing your account; in order to meet our legal obligations; to verify your identity, facilitate determinations for credit eligibility, protect against fraud, and complete your transaction:
This information is collected and processed by Prosper, our third-party service providers and certain third-party financing platforms who will process your application for credit and may provide your information to us. We collect and process this information in order to (i) process your application for credit, (ii) service your account, (iii) meet our legal obligations, (iv) verify your identity, (v) facilitate determinations for credit eligibility, (vi) protect against fraud, (vii) complete your transaction, (viii) conduct internal research and analysis, (ix) improve our websites and services, (x) to present you with promotions, advertisements and other marketing communications, and offers, and (xi) in some cases communicate responses back to you.
Information about your interactions with our website and the mobile application: For all users, Prosper collects information about your interactions with our homepage, landing pages, other Prosper websites that you may visit prior to beginning the registration and/or application process, and information about the device you use to access the website and the mobile application. This includes:
This information is collected by Prosper and our third party service providers, who work with us to track your interactions on these pages. We collect and process this information in order to (i) help ensure the security and integrity of our websites; (ii) identify and fix errors that affect the functionality of our websites; (iii) conduct internal research and analysis; (iv) determine eligibility for products and services; and (v) improve our websites and services.
Information from third parties for marketing: For certain consumers, we may work with marketing service providers to obtain your personal information. We collect and process the following personal information:
We collect and process this information for marketing purposes in order to present you with offers, promotions, advertisements and other marketing communications.
Information from Business-to-Business Interactions
We collect identifiers, such as the names and contact information, for the individual points of contact from our business partners, and from companies with which we consider conducting business.
We collect and process this information in order to communicate with companies with which we are conducting business or are considering conducting business.
How Prosper Discloses Personal Information
Prosper may disclose your personal information with the following categories of service providers and third parties to help us conduct the business purposes listed above:
These service providers and third parties are authorized to use your personal information only as necessary to provide these services to Prosper.
Prosper’s Retention Policy
It is our policy to not retain personal information for longer than is reasonably necessary to achieve the purpose for which it was collected. The criteria we use to determine the specific retention period include: the type of information collected, our business purposes for retaining the information, and the various legal and regulatory requirements.
Sharing or Selling Your Personal Information
Prosper may sell or share, as these terms are defined by the CCPA, your personal information with third parties for marketing purposes. The categories of personal information that we may sell or share are:
We do not sell or share the personal information of consumers we actually know are less than 16 years of age.
You may have the right to opt-out of this sharing. For more information on your personal information sell/share rights see Do Not Sell / Share My Personal Information.
Your Rights Under the CCPA
California residents have the following rights under the CCPA:
In addition, you can ask us to give you information about our collection and use of your personal information. Specifically, you can request that we provide one or more of the following:
We may, however, offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Such financial incentives may include gift cards, credits, and other monetary offerings; additional details related to the material terms of these financial incentives will be provided to you at the time the incentive is presented to you. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
How You Can Exercise Your Rights Under CCPA
To exercise one or more of your rights, you or your authorized agent may submit a verifiable consumer request in one of the following ways:
Please note that if you contact us with your request via email we may request additional information from you or your authorized representative as needed to authenticate your request. You may only make a verifiable consumer request to know or request for access twice within a 12-month period.
The verifiable consumer request must do the following:
Upon receiving a request to know/request for access or a request for deletion, we will confirm receipt within 10 days. If we can verify your request, we will make our best effort to respond within forty-five (45) days of our receipt of your request. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. Additionally, in our response, we will specify the manner in which we have deleted your personal information, in accordance with the CCPA.
We will not disclose information to you or delete information if we cannot verify your identity.
How California Residents Can Designate an Authorized Representative
Only you as a California resident, or a person that you authorize to act on your behalf, may make a verifiable request to know/request for access, request for deletion, or request to opt-out.
To appoint an authorized representative to submit requests on your behalf, please provide us with written instructions stating the identity of the authorized representative and your authorization to have the representative act on your behalf. Please send the written instructions appointing your authorized representative to [email protected]. We may also request additional information from you as needed to authenticate your request. If an authorized representative is acting on your behalf to make a request to know/request for access, request for deletion, or request to opt-out, your representative may also contact us at [email protected] with a brief description of the request. Please note that we may request additional information from your representative as needed to authenticate your request.
Contact Us
If you have any questions or concerns regarding this Notice, please contact us at [email protected] or at (855) 755-1919.
Last updated June 10, 2024
Effective July 1, 2024, the Oregon Consumer Privacy Act (“OCPA”) provides specific rights to Oregon residents related to their “personal data,” as defined under the OCPA. Please note that the OCPA, and this Notice, do not apply to information covered by other federal and state privacy laws, such as the federal Gramm-Leach-Bliley Act (“GLBA”), the Fair Credit Reporting Act, and certain other laws. This Notice applies solely to Oregon residents and this Notice describes how Prosper collects, uses, and discloses data that identifies, is linked to or is reasonably linkable to you or your household (“personal data” or “personal information”).
The information on this page complements the notices and disclosures regarding your rights under federal laws and regulations (e.g., the Gramm-Leach-Bliley Act). For more information, please visit https://www.prosper.com/legal/privacy-policy.
Categories of Personal Data Collected by Prosper and Shared with Third Parties
Categories of Personal Information that Prosper may collect about you: Prosper may collect and process the following categories of personal information from you: when you apply for credit or register as a borrower or investor; when you respond to surveys or questionnaires; in connection with servicing your account; in order to meet our legal obligations; to verify your identity, facilitate determinations for credit eligibility, protect against fraud, and complete your transaction:
This data is collected and processed by Prosper, our third-party service providers and certain third-party financing platforms who will process your application for credit and may provide your information to us. We collect and process this data for the following purposes: to (i) process your application for credit, (ii) service your account, (iii) meet our legal obligations, (iv) verify your identity, (v) facilitate determinations for credit eligibility, (vi) protect against fraud, (vii) complete your transaction, (viii) conduct internal research and analysis, (ix) improve our websites and services, (x) to present you with promotions, advertisements and other marketing communications, and offers and (xi) in some cases communicate responses back to you.
Information about your interactions with our website and the mobile application: For all users, Prosper collects information about your interactions with our homepage, landing pages, other Prosper websites that you may visit prior to beginning the registration and/or application process, and information about the device you use to access the website and the mobile application. This includes:
This information is collected by Prosper and our third party service providers, who work with us to track your interactions on these pages. We collect and process this information for the following purposes: to (i) help ensure the security and integrity of our websites; (ii) identify and fix errors that affect the functionality of our websites; (iii) conduct internal research and analysis; (iv) determine eligibility for products and services; and (v) improve our websites and services.
Information from third parties for marketing: For certain consumers, we may work with marketing service providers to obtain your personal information. We collect and process the following personal information:
We collect and process this information for marketing purposes in order to present you with offers, promotions, advertisements and other marketing communications.
Information from Business-to-Business Interactions: We collect identifiers, such as the names and contact information, for the individual points of contact from our business partners, and from companies with which we consider conducting business.
We collect and process this information for the purpose of communicating with companies with which we are conducting business or are considering conducting business.
How Prosper Discloses Personal Data to Third Parties
Prosper may disclose your personal data with the following categories of service providers and third parties to help us conduct the business purposes listed above:
These service providers and third parties are authorized to use your personal information only as necessary to provide these services to Prosper or as required by applicable law.
Processing Your Personal Data for Targeted Advertising
Prosper may sell or share, as these terms are defined by the OCPA, your personal data with third parties for marketing purposes. The categories of personal information that we may sell or share are:
We do not sell or share the personal information of consumers we actually know are less than 16 years of age.
You may have the right to opt-out of this sharing. For more information on your personal information sell/share rights and the opt-out procedure visit Do Not Sell / Share My Personal Information.
Your Rights Under the OCPA
Oregon residents have the following rights under the OCPA:
Right to Opt-Out of Processing of Personal Data for Purposes of Targeted Advertising, Selling, or Profiling. You have the right to direct us to not process your personal data for the purposes of targeted advertising, selling your personal data, or profiling. We do not use your personal data to profile you in furtherance of decisions that produce legal effects or effects of similar significance.
We use technologies such as cookies, pixel tags, web beacons, and other similar technologies, that gather information on our website. That information is used for a variety of purposes, such as to understand how visitors interact with our websites, or to serve advertisements on our websites or on other websites. The use of technologies, such as cookies, constitutes “targeted advertising” under the OCPA. You can stop the use of certain third-party tracking technologies that are not considered our service providers by managing your cookie consent preferences when visiting our websites or by clicking on “Do Not Sell/Share My Information” at the bottom of www.prosper.com. Note that due to technological limitations, if you visit our website from a different computer or device, or clear cookies on your browser that store your preferences, you will need to return to this screen to opt-out and/or rebroadcast the signal.
How You Can Exercise Your Rights Under OCPA
To exercise one or more of your rights, you or your authorized agent may submit a verifiable consumer request in one of the following ways:
Please note that if you contact us with your request via email we may request additional information from you or your authorized representative as needed to authenticate your request.
The verifiable consumer request must do the following:
Upon receiving a request to know/request for access or a request for deletion, we will confirm receipt within 10 days. If we can verify your request, we will make our best effort to respond within forty-five (45) days of our receipt of your request. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. Additionally, in our response, we will specify the manner in which we have deleted your personal information, in accordance with the OCPA.
We will not disclose information to you or delete information if we cannot verify your identity.
Your Right to Appeal Our Decision
You have the right to appeal our decision to refuse to take action on your request. You may exercise your right to appeal by contacting us at [email protected] with a brief description of your appeal request. You may exercise your right to appeal up to 30 days after receiving our response to your initial request. Upon receiving your appeal request, we will respond within forty-five (45) days of our receipt of your request.
How Oregon Residents Can Designate an Authorized Representative
Only you as an Oregon resident, or a person that you authorize to act on your behalf, may make a verifiable request to know/request for access, request for deletion, or request to opt-out.
To appoint an authorized representative to submit requests on your behalf, please provide us with written instructions stating the identity of the authorized representative and your authorization to have the representative act on your behalf. Please send the written instructions appointing your authorized representative to [email protected]. We may also request additional information from you as needed to authenticate your request. If an authorized representative is acting on your behalf to make a request to know/request for access, request for deletion, or request to opt-out, your representative may also contact us at [email protected] with a brief description of the request. Please note that we may request additional information from your representative as needed to authenticate your request.
Your authorized agent may also exercise your right to opt-out of targeted advertising and stop the use of certain third-party tracking technologies that are not considered our service providers by managing your cookie consent preferences when visiting our websites or by clicking on “Do Not Sell/Share My Information” at the bottom of www.prosper.com.
Contact Us
If you have any questions or concerns regarding this Notice, please contact us at [email protected] or at (855) 755-1919.
Last updated June 10, 2024
Federal Privacy Notice Rev. 05/2024
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Prosper chooses to share; and whether you can limit this sharing.
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes—
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
No
No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes
No
For our affiliates’ everyday business purposes—
Information about your creditworthiness
Yes
Yes
For our affiliates to market to you
Yes
Yes
For nonaffiliates to market to you
Yes
Yes
To limit our sharing
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice (except where we have received your affirmative consent to begin sharing information sooner, through our privacy policy or otherwise). When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Email us at [email protected] or call us at 1-855-755-1919
Who is providing this notice?
Prosper Funding LLC
Prosper Marketplace, Inc.
How does Prosper protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and building.
How does Prosper collect my personal information?
We collect your personal information, for example, when you
We also collect your information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies:
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you
Telephone Communications: Prosper and its authorized agents, service providers, Lending Partners and partners may monitor and/or record all telephone communications in accordance with applicable law.
Vermont Residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. Additional information concerning our privacy policies can be found at https://www.prosper.com/legal/privacy-policy or call 1-855-755-1919.
Nevada Residents: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by calling 855-755-1919 or emailing [email protected]. Nevada law also requires us to provide you with the following to obtain additional information: Prosper Marketplace, Inc., 221 Main Street, Suite 300, San Francisco, CA 94105; Phone: 1-855-755-1919; E-mail: [email protected]; and Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, NV 89101; Phone: 702.486.3132; Email: [email protected].
North Dakota Residents: We will not share information we collect about you with non-affiliated third parties, except as permitted by law, such as to process your transactions or to maintain your account.
Texas Residents: For questions or complaints about this loan, contact Prosper Marketplace Inc. at 855-755-1919 or [email protected]. The lender is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the lender, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. E-mail: [email protected].
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